WITH MELT CHOCOLATIER
Are you interested in wholesale opportunities and joining our group of wonderful stockists?
Read our FAQ and contact us below!
Q: How do I become a wholesaler?
A: It’s easy! Send us a message below or call us directly to get started. We’ll verify your business and make sure we’re a good fit, and once approved we’ll open your account to get started on your first order!
Q: Is there a minimum to place an order?
A: Yes, there is a $100 minimum for each wholesale order.
Q: What is your pricing?
A: After we verify your business, we will send you credentials to access the "Wholesale Menu" drop-down feature from the Wholesale page on our website. Once logged in you can view our wholesale menu featuring all of our loose and pre-packaged items, their wholesale prices and suggested retail prices.
Q: What is the shelf life of your products?
A: We take pride in using only the freshest ingredients and avoid using preservatives in all of our products. The shelf life of our products varies depending on several factors including ingredients, storage and handling, time of year and temperature considerations. Our most shelf-stable offerings include chocolate dipped pretzels, covered Oreo cookies, tree bark, haystacks, nut clusters and caramels; with shelf life ranging from 1-6 months. Our fresh, cream-based truffles are our most perishable products and are intended to be consumed within 21 days from the date of your purchase for optimal freshness. Please contact us directly for more information and so we can make recommendations that will best accommodate your needs.
Q: How do I place an order?
A: We are pleased to now offer online ordering for our wholesale accounts! Please contact us directly for verification and we will provide you with credentials to access the "Shop Wholesale" drop-down feature from the Wholesale page on our website. If you prefer, you may also call us directly to place your wholesale order. You can also e-mail us about placing an order, and we will call you to finalize the details the following business day.
Q: What is the typical production time?
A: Our standard production time is 3-5 business days. We always strive to fill orders within this same time frame during our busiest times of the year, but occasionally require increased production time during the holidays (5-8 business days). We encourage advanced orders so we can ensure our items are on your shelves when you need them!
Q: What if I need something sooner?
A: We always do our best to accommodate last-minute requests, so please contact us directly. Expedited production and delivery are available for an additional charge.
Q: How do I receive my order?
A: We offer local delivery to all addresses within a 25-mile radius from our Milford, CT location. We offer extended delivery to addresses more than 25-miles away at our discretion and for an additional charge. We also offer pickup at our Milford, CT location during posted business hours (after hours pickup by appointment only). If you are interested in wholesale shipping, please contact us directly.
Q: Is there a delivery fee?
A: There is a $15 local delivery fee for all addresses within a 25-mile radius from our Milford, CT location. Extended delivery to all addresses farther than 25 miles are offered when available, and delivery fees will be calculated based on time and distance.
Q: How does billing work? Do you offer consignment?
A: We accept cash, check or credit card and require payment in full when you place your order. We do not offer credit, monthly invoicing, or consignment at this time.
Q: What do you offer to help me sell your products?
A: We offer pre-packaged items for easy grab-and-go sales, featuring our attractive recyclable packaging and colorful ribbons. We also offer bulk chocolates to feature in your own showcase, and are pleased to provide you with an assortment of boxes and ribbon for your staff to package on the spot. Interested in adding a countertop display case or refrigerated showcase? Please contact us directly to discuss equipment rentals or purchase from our inventory. We are pleased to offer a variety of promotional materials to help communicate about our products to your customers as well. We do our best to make sure you have an excellent product to present to your customers, and easy and successful experiences for you and your staff.
Q: What else should I know about doing business with MELT?
A: MELT Chocolatier is proud to be a female-owned and operated local business specializing in small batch chocolate confections. Every wholesale order is lovingly made and delivered just for you, and we always aim to impress both you and your customers. Owner Meredith Lindsay takes pride in being the voice on the other end of the line when you call MELT, and she will always go above and beyond to make your experience smooth, profitable and sweet!